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Mix equal parts SharePoint and Teams – A recipe for success

Eva on February 23, 2023

  • ExpresDUO

Mix equal parts SharePoint and Teams – A recipe for success

Collaboration tools are the utensils of the workplace. SharePoint and Teams, for example, each bring unique features to the table. One provides a central location for all files and news relevant to a specific team or task. The other provides a way to engage with co-workers in real-time, whether it’s exchanging knowledge or sharing memes.  

The trouble boils over when your employees are forced to toggle back and forth between various workspaces and tools in order to collaborate with their team.  

Now, you may not think it’s a big deal, but tracking down lost conversations and searching for misplaced files creates frustrated employees who then become less efficient—which ultimately means less revenue.  

The solution? Combine your collaboration tools into one. Think about it. There’s a reason store shelves are stocked with all-in-one gadgets and time-saving solutions. People prefer to get more done with less and your employees are no different.  

So, how can SharePoint and Teams be combined for better collaboration and efficiency?  

The secret ingredient is ExpresDUO. 

Designed for M365 users, ExpresDUO lets your employees build custom-branded workspaces and integrate SharePoint sites into Teams for a tailor-made experience across all departments. 

The benefits of bringing SharePoint business workflows, data, and insights to Teams are many but include: 

  • Increased employee engagement  
  • Increased productivity   
  • More information sharing and fewer knowledge silos  
  • Projects and tasks can be assigned and tracked more readily 
  • Real-time communication from anywhere 

With less time spent toggling back and forth between workspaces trying to locate buried files and lost discussions, employees gain more time to collaborate which ultimately leads to increased profits for your company.  

SharePoint and Teams are a lot like spoons and forks. Each is useful on its own but when combined into a spork, you get the benefits of each with fewer utensils.  

Learn more about the spork, check out ExpresDUO here: https://expresduo.com/products/ 

Want to know more?

Our experts are more than happy to listen to your enquires and provide you with the information you need.
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Bridging the Gap Between SharePoint and Teams

Eva on February 23, 2023

  • ExpresDUO

Bridging the Gap Between SharePoint and Teams

“I don’t remember where that file is.” 

“They said that all of the project details are in last week’s conversation. But which conversation?!” 

“There are dozens of SharePoint sites with the same names. This is crazy.” 

These are real quotes from real(-ly frustrated) employees that love collaboration but don’t love collaboration tools. Here’s why: When employees are forced to juggle multiple collaboration tools (incl. SharePoint and Teams), it becomes harder to keep track of exactly where important conversations and files live.  

This may not seem like a big issue at first, but put it in more context: When frustrated, these employees get less work done which, in turn, means less operational efficiency and less revenue for your company. Does it still seem like a small issue?  

One For All and All-In-One 

The solution is to consolidate several collaboration tools into one. The easiest way to do this is with ExpresDUO. 

With ExpresDUO, organizations bring essential Viva Connections and SharePoint sites, data, collaborative capabilities, and workflows directly to Teams. 

With just a few clicks, any organization can convert their SharePoint sites, data, and workflows into custom Teams apps. The robust customization and branding options result in a more immersive and productive Teams experience for all employees.  

ExpresDUO subscriptions are broken down into three tiers: 

Basic – FREE FOR ONE YEAR Users get to experience ExpresDUO’s deep SharePoint integration through one custom app in Teams. 

Standard – In addition to the deep SharePoint integration in Teams, ExpresDUO Standard gives users access to custom navigation, news, files, sites, and custom branding options. Standard also includes guided and expert mode app creation, an App Center to manage and reuse apps, plus the ability to build both SharePoint and Viva Connections apps. 

Pro – The right choice for organizations that want to easily create custom digital workplace environments. Customize once and reuse digital workplace templates for any department, project, or team. ExpresDUO Pro makes it possible for organizations to maximize their investment in SharePoint, Teams, and Microsoft 365 while building a custom intranet at a fraction of the cost.  

No coding – No hassle 

ExpresDUO cuts traditional app building costs by as much as 70%, saving businesses both time and resources. Businesses can expect increased productivity and seamless collaboration across their organization’s departments and workgroups. 

Asked why this is so important, Roland Icard, founder of Simply iCard, says, “Employees want to feel connected to where they work and that they have a seat at the table. Employees are more engaged and productive when they’re kept in the loop on company news and updates, rather than being isolated and siloed. ExpresDUO helps organizations bridge those gaps. More importantly, with the Pro Edition, organizations finally have a digital workplace solution that combines the power of SharePoint, Teams, and Viva Connections without breaking their budget. ” 

To learn more, check out https://expresduo.com/products/ 

Want to know more?

Our experts are more than happy to listen to your enquires and provide you with the information you need.
Book a consultation

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Sync and Swim – How a Unified Employee Engagement Platform Transformed This Busy Call Center

Eva on February 23, 2023

  • ExpresDUO

Sync and Swim – How a Unified Employee Engagement Platform Transformed This Busy Call Center

They say necessity is the mother of invention and that is true for us at Simply iCard. As a consulting and development company with a small remote team, communication errors can be costly. If our team’s not in sync, our projects will sink. It’s really that simple.  

We tried to find a solution that bridged the gaps of jumping back and forth between Viva Connections, SharePoint, and Teams. The reality was we simply couldn’t find one. So we built our own: ExpresDUO. 

ExpresDUO is a code-free app builder designed to extend the reach of Viva Connections beyond the intranet, allowing users to bring their business-critical SharePoint sites, data, and workflows to Teams. It does this by making it simple for companies to deploy their very own line of custom business apps and internal processes in Teams.  

Does It Work? Like a Charm 

While ExpresDUO was in development, a client came to us needing a modern intranet solution that would mitigate their call center setbacks. This particular client manages several brands under one umbrella. Its customer support staff was perpetually overwhelmed with a backlog of returns, questions, replacement requests, etc. The support staff simply couldn’t keep up with all of it. The result was lower customer satisfaction, bruised brand trust, and frustrated employees.  

Our solution was to build the client a unified employee engagement platform using ExpresDUO. This gave the support staff a simplified way to exchange best practices, share important files, and answer each other’s questions. The call center transformed from a group of frustrated individuals with siloed knowledge to a team empowered with a single source of truth.  

The speed at which customer requests were answered went from a backlog of three months to several days, and, ultimately, a few hours. Access to readily available resources resulted in better workload management and resource allocation. As a result, customer satisfaction jumped by over 30%. But the best part of all was that the previously frustrated support staff was now engaged in their work and collaboration was now part of their DNA.  

Tiers of Joy 

Users of ExpresDUO can choose from one of three subscription tiers: 

Basic

FREE FOR ONE YEAR  

Experience ExpresDUO’s deep SharePoint integration through one custom app in Teams.  

Standard  

In addition to the deep SharePoint integration in Teams, ExpresDUO Standard users get access to custom navigation, news, files, sites, and custom branding options. Includes guided and expert mode app creation, an App Center to manage and reuse apps, plus the ability to build both SharePoint and Viva Connections apps.  

Pro

The right choice for organizations that want to easily create custom digital workplace environments. Customize once and reuse digital workplace templates for any department, project, or team. ExpresDUO Pro helps organizations maximize their investment in SharePoint, Teams, and Microsoft 365 while building digital workplace sites at a fraction of the cost. 

Empowering Up 

What truly makes a company successful boils down to one thing: empowering individual employees. That’s why ExpresDUO was designed to empower all users, from department leads to support teams. By removing the need to code, ExpresDUO lets anyone build important workplace solutions and be truly involved in the organization. 

To learn more, check out https://expresduo.com/products/ 

Want to know more?

Our experts are more than happy to listen to your enquires and provide you with the information you need.
Book a consultation

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